12Clean
Book a home cleaner in one tap, and run the whole business from one dashboard
Home-cleaning companies often run on phone calls, WhatsApp messages and spreadsheets to schedule bookings, assign workers and chase invoices. As branches and headcount grow, appointments clash, requests get lost and financial control slips.
12Clean replaces that with a single digital system. Customers book from the website, the mobile app or a WhatsApp bot: they choose the service, hours and number of workers, pin their address on a map with an instant coverage check, and pay online via Thawani or from their wallet. Behind the scenes, management runs bookings, recurring schedules, workers, drivers, branches, invoicing and HR from one dashboard with granular permissions.
The result is a smooth, transparent booking experience for customers and an organised daily operation for the company. Automated notifications, reminders and scheduled jobs take over much of the routine work, and financial and operational reports give an ongoing view of performance. The platform is fully bilingual (Arabic and English) and scales across multiple branches.
Key features
Multi-channel booking via the website, the mobile app and a WhatsApp bot
Map-based address selection with automatic coverage checks and already-booked time slots
Weekly and monthly visit packages and recurring schedules with their own invoices, plus offers and discount coupons
Secure online payments through Thawani, a customer wallet and payment links sent straight to the customer
Sign-in with OTP, Google or Apple, plus fingerprint and Face ID login in the app
Real-time booking status tracking and post-visit service ratings
Worker profiles and documents with automatic expiry alerts, plus drivers, branches and coverage zones
VAT-ready invoicing with bulk payment and bulk printing
HR module for contracts, payroll, leave, advances and deductions, alongside expense tracking
Booking, financial, worker, branch and tax reports, with granular permissions, an audit log and OneSignal push notifications
What’s inside
Screenshots
Who is it for?
Hourly home-cleaning and domestic-help companies, and the households they serve in Oman
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